VERBATIM EXTRACT FROM "THE WINE MESSENGER" WEBSITE:
1. "All have undergone a lengthy vetting process – Our tasting panel reviews thousands of wines each year to bring you the very best, and we offer only those wines that meet our exacting standards. Our direct import model allows us to bring you new wines from exciting regions faster than through conventional channels, and we never have distributors forcing us to sell their unpopular wines.
2.All are thoroughly researched by our wine staff, and each receives a detailed written description from our President complete with production information, regional and winery information, as well as detailed tasting notes and a rating. What our Ratings mean…
96 to 100 Truly outstanding, exceptional
93 to 95+ Superb wine, superior
91 to 92+ Very good wine with fine distinctions
88 to 90 Good wine, well made, special characteristics
Below 88 Wines that will not be considered
3. All are backed by our 100% Satisfaction Guarantee, one of the best return policies in the business. If for any reason you are unsatisfied with the wine you have purchased, let us know within 30 days and we’ll pick up the wine and refund you for all unopened bottles. "