VERBATIM EXTRACTS FROM THE PATIO PRESERVE WEBSITE:
"Patio Preserve: The experts in affordable, elegant outdoor furniture and accessories.
Patio Preserve offers high quality, outdoor patio furniture and umbrellas, bird baths, arbors and trellises, garden accessories, chimeneas and fire pits--all at discounted prices.
As a family-owned, outdoor furniture manufacturer for over 20 years, we know the industry, and more importantly, we know our customers. We are unique in that we are manufacturers, designers, and customer service experts. This combination has paved the way for our superiority in the business.
As Manufacturers, we offer three key advantages to our customers:
Our customers buy “factory direct” and take advantage of our own manufacturing expertise and our relationships with other manufacturers. We bring you the best products via the Internet, and ship those products directly to your door--eliminating all costly retail "overhead" markups.
Patio Preserve's quality assurance is superior--each product abides to hours of vigorous performance and durability testing to meet top standards in the industry. Products also adhere to the Double QC Quality Program in which each piece is assembled prior to being unassembled and packaged, assuring that all parts are present and that the product will assemble easily.
Patio Preserve has its own warehouse/distribution facility from which many shipments originate, or are packaged and cross-docked. This allows for us to control production which results in a streamlined packaging and shipping process.
As Designers, we are not only trend leaders, but market researchers. Patio Preserve's in-house design team helped pioneer popular outdoor accessory designs, such as the chimenea and other popular furniture designs. Our designers are constantly keeping up with the latest product development, styles and pricing--gaining a competitive edge for our customers.
As a Customer Service Team, we are product experts. Because of our years of experience as a manufacturer, our customer service staff knows the products inside and out! We are also intimate with the packaging and shipping process, making sure that the customer and their product are precisely taken care of every step of the order-and beyond. "
We are committed to making the customer happy."